Everything you need to know about using StepGrab — how to get help, how we handle your data, and the terms that apply.
Thanks for using StepGrab! We're here to help you turn your workflows into perfect guides. Below are answers to the most common questions — and how to reach us if you need more.
Click the StepGrab icon in your Mac menu bar and choose "Start Recording". Every click you make will be captured automatically with a screenshot and description.
In the app settings — or when you hit the free step limit — click "Upgrade to Pro". Pro unlocks unlimited steps, unlimited recordings, and all export formats (PDF, MP4). It's available as a yearly subscription or a one-time Lifetime purchase.
After finishing a recording, click "Export". StepGrab asks you to pick a destination folder on your Mac. You can change the default location anytime in Settings.
If you've reinstalled the app or switched to a new Mac, open the "Upgrade" window and click "Restore Purchases". Your Pro status will be reactivated through your Apple ID.
StepGrab is built with a "Privacy First" approach.
All screenshots, click data, and generated guides are processed and stored locally on your Mac. We have no access to your captured content — it never leaves your device unless you choose to share it.
We use "Sign in with Apple" to provide a seamless experience across devices. This generates an anonymous Apple User ID which is stored locally in your UserDefaults and used to identify your account status.
To manage your "Pro" features, we use Apple's native StoreKit framework directly — no third-party services are involved.
Your purchase status is verified directly through your Apple ID via the App Store. We do not store or process any payment information.
Your purchase history stays entirely within Apple's ecosystem and is never shared with third parties.
By using StepGrab, you agree to the following terms.
StepGrab grants you a limited, non-exclusive, non-transferable license to use the app on devices you own or control, subject to the Apple Media Services Terms and Conditions.
StepGrab Pro is available as an auto-renewable yearly subscription or a one-time Lifetime purchase. Payment is charged to your Apple ID account at confirmation of purchase. Yearly subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage and cancel subscriptions in your Apple ID account settings.
The free version of StepGrab has limited functionality. Specific limits (number of recordings, steps per recording, export formats) may change at any time.
The app is provided "as is" without warranty of any kind. We do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, the developer shall not be liable for any indirect, incidental, or consequential damages arising from the use of the app.
We reserve the right to modify these terms at any time. Continued use of the app constitutes acceptance of the updated terms.
These terms are governed by the laws of Germany.
For questions about these terms, email email.